Pi's Preparedness Probe #3

(PayPal Seller Safety Quiz)


Effective date: Oct 31, 2008
Are you an eBay non-PowerSeller in the USA
who uses PayPal as a money transfer agent?
Do your auctions and actions qualify to be fully covered by PayPal's Seller Protection Policy?
Answer these questions to see if you really know.
(This is NOT an official eBay or PayPal document. Usual disclaimers apply)


Click on the link for a quiz to help determine your eligibility for PayPal Seller Protection against:


These questions concern eligibility for PayPal Seller Protection
if an Item Not Received (INR) or Unauthorized Use (Unauthorized Payment) claim is filed.

1. The buyer told me to ship to an address different than the one on the PayPal Transaction Details Page. Since I have the buyer's permission, I will be protected by PayPal.
True
False

2. If PayPal emails me about a transaction, I must answer in what they consider to be "a timely manner".
True
False

3. I have proof that I shipped the item. This will help protect me against claims of:
INR
Unauthorized Use
Both of above
None of above

4. The PayPal Transaction Details Page shows this transaction is "partially eligible". This will help protect me against claim(s) of:
INR
Unauthorized Use
Both of above
None of above

5. I delivered the item via email or other electronic means, and kept a copy of the email for my records. I even got a "return receipt". This will help protect me against claim(s) of:
INR
Unauthorized Use
Both of above
None of above

6. I delivered the item in person, and have a signed receipt. This will help protect me against claim(s) of:
INR
Unauthorized Claim
Both of above
None of above

7. I have online documented proof from an approved shipper that the buyer received the item. This will help protect me against claims of:
INR
Unauthorized Use
Both of above
None of above

8. My transaction was for $250 or more. Which type of proof do I need to help protect me against an INR claim?
Delivery Confirmation
Signature Confirmation
Letter from buyer
Positive Feedback

9. Shipments to what countries are included in the new Seller Protection?
USA only
USA, Canada only
USA, Canada, the UK
USA, Canada, and lots of overseas locations

10. PayPal requires certain information for "proof of delivery". Which of these is NOT a requirement?
A status of "delivered" (or equivalent) and the date of delivery
The recipient's address, showing at least the city/state or zip code (or international equivalent)
The recipient's phone number
Signature Confirmation for transactions that total $250 USD or more











PayPal Seller Protection does not protect sellers against claims that the item was received in a condition significantly not as described in the auction.

Your best defense against such claims is to fully describe your item, including any faults.






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